We’re seeking a proactive and relationship-oriented Account Manager to nurture and grow existing client partnerships. This farmer role is all about retention, renewal, and building long-term value. You’ll serve as the client’s main point of contact post-sale, ensuring successful campaign execution, identifying upsell opportunities, growing the accounts and driving satisfaction and loyalty.

Key Responsibilities:

• Serve as the day-to-day contact for assigned clients, managing communication and expectations.

• Ensure flawless execution and delivery of campaigns.

• Monitor performance and provide regular updates and insights to clients.

• Identify upsell and renewal opportunities.

• Find creative ways to grow the account.

• Advocate for clients internally and coordinate with cross-functional teams to solve issues.

• Maintain high client satisfaction and retention rates.

Requirements:

• 3–5 years of experience in account management, client success, or a related field.

• Strong interpersonal and relationship-building skills.

• Exceptional organizational and problem-solving abilities.

• Ability to manage multiple accounts and priorities simultaneously.

• Detail-oriented with a service-first mindset.

• Experience in the advertising industry is a plus.